Frequently Asked Questions

We offer a 30-day return policy on all products. Items must be:

• In original condition with all accessories
• Returned in original packaging
• Accompanied by proof of purchase

Refunds are processed within 5-7 business days after we receive your return.

Yes! All our products come with manufacturer warranties:

• Smartphones: 1-year limited warranty
• Laptops: 1-year limited warranty
• Accessories: 90-day limited warranty

We also offer extended warranty options for additional coverage.

We accept all major payment methods:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay
• Bank transfers

All transactions are secured with SSL encryption.

Once your order ships, you'll receive a confirmation email with tracking information. You can also:

• Log into your account to view order status
• Use the tracking number on the carrier's website
• Contact our customer service team

Tracking information is updated every 24 hours.

Yes! We provide comprehensive technical support:

• 24/7 phone and email support
• Live chat during business hours
• Online knowledge base and tutorials
• Remote assistance for setup and troubleshooting

Our certified technicians are ready to help with any questions.

Order modifications and cancellations are possible if:

• The order hasn't been processed yet
• You contact us within 1 hour of placing the order
• The item hasn't shipped

Contact our customer service team immediately for assistance.

Yes! We have a flagship store located at:

TechStore
123 Tech Street
Digital City, DC 12345

Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed